Frequently Asked Questions

How far in advance should I place an order?

We work on a first come, first served basis, and we can get booked up in advance, so the sooner the better. If you have a last minute order, it is always worth contacting us, to see if we have any availability!

Do you deliver the cakes or do I collect?

You can collect from our premises in Wingrave, Bucks. Depending on availability, delivery can be arranged to anywhere in a 25 mile radius of Wingrave, for a fee.

What’s the best way to transport the cake?

The cakes are most secure in the passenger footwell of a car, or on a non-slip surface in the boot of the car, to prevent the cake from moving around. If you are collecting the cake on a hot day, please ensure the air conditioning is on and the car is cool upon collection.

Do I need to keep the cake in the fridge?

Once the cake has been collected, it will be fine out the fridge, in a cool place. If it is being consumed the following day, keep it in the fridge overnight and let it come to room temperature before serving. In adverse heat, we recommend keeping it in the fridge until approximately 30 minutes before serving.

A few people who will eat the cake are allergic to nuts. Can I have a nut free cake?

The cake can be made without nuts, however the same equipment is used for all our products. Therefore we cannot guarantee 100% free from nuts or other allergens.

Can I order gluten-free cakes and bakes?
I do not offer gluten free layer cakes, but any brownies, blondies, cupcakes, traybakes and biscuits can be made using gluten-free flour. However, ingredients containing gluten are used in the kitchen so we cannot guarantee 100% gluten-free products.
Can I have a dairy-free or vegan cake?

Some of our products can be made dairy-free or vegan – let us know what you’re looking for through the contact page, and we can see if we can help.

Can you make novelty cakes?

Unfortunately we don’t use fondant sugarpaste, therefore fondant covered cakes and carved/shaped cakes are not available. We can however incorporate themes into our designs, using edible or non-edible toppers, which we can source from a variety of suppliers.

Is there a minimum order for any of your products?

We have a minimum order of one 8×8 inch tray of brownies, blondies and traybakes, a minimum order of 6 cupcakes (one flavour) and a minimum order of 20x 7cm biscuits.